Tuesday, April 29, 2014

Yelp Got You Frustrated? Fight Back and Win!

yelp reviews missing

Are you frustrated that the good reviews you’ve collected on Yahoo or other websites are gone, thanks to a deal with Yelp?

While it might be a challenge to understand how Yelp works, here are a few things you can do to ensure you are in control of your reviews and not Yelp, or anyone else.

Capture Reviews Elsewhere

Train your staff to capture reviews from customers via video, email or other wise.

Request Them Via Email

Encourage your customers to email in their reviews or write them down by hand.

Use Form Collection

Capture reviews through a form on your website and display them prominently there.

Encourage More of Them

Ensure you encourage your customers to regularly and frequently send good reviews to Yelp and other online local directories.

Keep Things Up to Date

Update your local search directory listing and ensure the telephone number, address and link(s) are up to date.

Republished by permission. Original here.

Happy Photo via Shutterstock

The post Yelp Got You Frustrated? Fight Back and Win! appeared first on Small Business Trends.

Source: Small Business Trends

Yelp Got You Frustrated? Fight Back and Win!

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